What is the Return Policy followed by Lumos Controls?

A valid Lumos Controls Return Goods Authorization (RGA) must accompany all returns. To request a RGA, contact support@wisilica.com. Returned product in its original packaging, in resale-able condition, and purchased within the last 12 months will be subject to a 35% restocking fee. LUMOS Controls tests all defective product returns; allow 30 days for processing.


You can also visit the following sections for more information:
To view the articles under this sub-category, click here
To know how to Commission & Configure Control Devices, click here
To view articles regarding Firmware update, click here
To view articles regarding Beacon Settings, click here