FAQ

View the list of Frequently Asked Questions

• What is the Lumos Controls mobile app for?
• Where can I download the Lumos Controls app from?
• Which mobile devices support the Lumos Controls app?
• What is the control hierarchy in Lumos Controls?
• What is a Zone and why do I need to add devices to it?
• Can a Lumos Controls device be added to multiple Zones?
• How many devices can be commissioned to a Zone?
• How many Groups can be created in a Zone?
• How many Scenes can be created in a Zone?
• How many Animations can be created in a Zone?
• Can I update the firmware of all the devices in a Zone in one go?
• To how many Groups can a device be added?
• How many sensors or switches can be added to a Group?
• How many daylight sensors can be associated with a Device or Group?
• How many motion sensors can be associated to a light device or a Group?
• To how many Scenes can a device be added?
• To how many Animations can a device be added?
• How many Schedules can be created for a light device?
• How many Buildings, Floors or Zones can be created in a User account?
• Does Lumos Controls support OTA update of device firmware?
• Do you have wiring diagrams for your devices?
• Will the Bluetooth Signal be strong enough with the device placed in a J-box up in the ceiling?
• How can Lumos Controls help to comply with energy codes?
• What are the standard shipping terms that Lumos Controls follows?
• What is the Return Policy followed by Lumos Controls?
• What are the standard warranty terms applicable for Lumos Controls products?
• How to ensure that the motion sensor is mounted/installed at the right location for detecting presence? (Hidden)
• Can Radiar ARD4 and Radiar ARD32 perform 0-10V dimming?